We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Cherish the Old has a limited returns policy, please read before you make a purchase.
- We ship all our items insured and well packed, often double boxed. We do our best to make sure your purchase arrives intact but should it arrive damaged or not working (by working we mean something mechanical like a music box) we will refund your costs via insurance. Please note, we cannot refund if you claim an item arrived damaged but provide no proof of such.
- All sales are “as is” and final unless the item was misrepresented or the stated measurements were inaccurate. We try to err on the side of “over describing” our items, flaws and always give accurate measurements. You are responsible to read this information & know what you are buying before purchase. Keep in mind that we examine our items under bright light and do our very best to describe the item accurately but even we, sometimes, miss things.
- Do not return an item without contacting us first. Returns must be shipped insured.